Customer Service

Our commitment is 100% customer satisfaction with your order placed with the Bright Idea Shops, LLC. Courteous, professional, honest and prompt services are what you expect and what we provide.

Our shopping cart website is available 24 hours per day, 7 days a week and 365 days per year. Our trained Customer Service Representatives are available from 8:30 AM - 4:30PM (EST) via phone at 1-800-886-8990 or 330-258-0168, fax at 330-258-0167, or in writing at Bright Idea Shops LLC., 540 South Main Street, Suite 714, Akron, Ohio 44311.

If you wish to contact your customer services agents, please click here.

100% customer satisfaction is our commitment to you.

Alan E. Robbins, President

Bright Idea Shops, LLC